บริษัท พีอาร์ทีอาร์ กรุ๊ป จำกัด (มหาชน) /PRTR Group PCL.

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Nov 18, 2024

It Support 28-33K ใกล้ MRT สีลม (HR ปอนด์)

สถานที่ปฏิบัติงาน

BTS Sala Daeng

MRT Si Lom

เงินเดือน

28,000 - 33,000 บาท

อัตรา

รับเฉพาะใบสมัครภาษาอังกฤษเท่านั้น

สมัครงาน

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Job Descriptions

1.Setting up new joiner machines and Generating sign ins for new hires during the onboarding process. 2.Managing JML processes (joiner, mover, leaver) 3.Resolving IT support requests from employees 4.Installing new software and hardware drivers and updating existing ones as needed 5.Logging all service requests and updating tickets as needed 6.Ensuring that all incidents are resolved within established service level agreements 7.IT inventory update & cleanup (check physical machine status) 8.Hardware Deployment & Upgrade i.e. installing & moving printer, monitor installation, moving IT assets as per business requirements, IT infrastructure maintenance support 9.Provide helpdesk support, via phone, computer, in person, and through our ticketing system, for most issues related to desktop software, hardware and peripherals. 10.Works with hardware vendors to resolve equipment failures/problems 11.Supporting Meeting Room & Pitching work and company events i.e. Precheck devices, Setting up VDO calls, check microphone and wifi connection.

Qualifications

ฺBachelor’s degree in computer science, Business Computer or related field is a plus
Ability to communicate in English (basic writing)
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional etc.)
Experience in providing technical support to end-users in a professional setting
Strong knowledge of hardware, software, and network troubleshooting techniques
Excellent communication and customer service skills
Ability to handle and prioritize a lot of tasks each day.