Job Descriptions-Respond to guest requests for special arrangements or services (e.g., transportation, reservations) by making arrangements or identifying appropriate providers.
-Facilitate communication with agents, guests, and service provider.
-Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
-Organize airport transfer, pre-order meals and provision, activities and excursions, and etc. in advance prior to guests' arrival.
-Follow up the pre-arrival information and be able to meet the deadline.
-Distribute required information to internal departments and external business partners.
-Handle enquiries from in-house guests and relevant departments.
-Respond to complaints and find the appropriate solution.
Qualifications - not over 35 years old
- Bachelor Degree in English, Hospitality and Tourism, or related major
- Strong English writing and communication skills
- Experience in Concierge, Guest Service and Tour Desks will be advantage
- Knowledge of attractions in Pattaya
- Computer literate, preferably in iOS, Word, Excel and Google Applications
- Flexible working hours
- Good team player
How to applyWe are looking for experienced professionals who are self-motivated, passionate about the hospitality industry and excellent team players with a "can do" attitude to join our resort.
If you are a qualified candidate who is interested in joining the team, please send your updated CV to email
For more information; please call 038-194699 Ext.810,811 (Human Resources Department)
Contactsคุณอรพินทร์ สุจิตโตสกุล
บริษัท เค เวฟ จำกัด (Mason Pattaya Hotel)
285 หมู่ 3
Na Chom Thian Sattahip Chon Buri 20250
LocationNa Chom Thian Sattahip Chon Buri
DirectionsRESORT LOCATION:
The resort is conveniently accessible from Bangkok Suvarnabhumi Airport, and U-Tapao Airport. A short drive away from Bangkok, Pattaya is the perfect destination for a weekend beach retreat.
The resort is located:
2 hours by car from Bangkok
1.5 hours by car from Bangkok Suvarnabhumi Airport
30 minutes by car from Pattaya’s U-Tapao Airport
15 minutes by car from downtown Pattaya
MASON sits on a beachfront location, on a quiet and hidden section of Pattaya Bay called Na Jomtien Beach. It is located between and within short distance of Pattaya’s vibrant city, and a peaceful local fisherman community area.