Job Descriptions1 Identify and develop new business opportunities for both air and sea freight services.
2 Drive sales for air and sea freight services to expand our customer base.
3 Actively hunt for new customer accounts across various industries.
4 Conduct regular customer visits and provide service for new and existing customers.
5 Provide competitive quotes, explain transit times, routes, and rates, and follow up for feedback.
6 Work closely with operations teams to ensure smooth shipment handling and timely deliveries.
7 Support customers with freight documentation, ensuring customs compliance.
8 Prepare and negotiate service proposals, focusing on delivering high-quality service.
9 Respond professionally to customer inquiries, sales leads, and complaints.
10 Assist with rate offerings and conditions for air and sea freight, including responses to RFIs, RFQs, RFPs.
11 Maintain accurate and up-to-date records of customer visits and sales progress in the CRM system.
12 Prepare and present monthly sales and marketing activity reports.