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Nov 18, 2024

Head of Workshop (หัวหน้าศูนย์บริการ สาขาสระบุรี)

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Kaeng Khoi, Saraburi

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Job Descriptions

Head of Workshop (Branch Supervisor) is responsible for Workshop Business Process and the operation of the workshop and service reception and ensuring that the responsible workshop is run with maximum efficiency and profitability by adapting capacity to demand and utilising existing resources as efficiently as possible. The role is to manage customer relationship, ensuring that customers have great confidence in the workshop through the provision of excellent service by performing a leading role to lead, supervise, and motivate all workshop employees to meet the demands of the business. In addition, the Head of Workshop (Branch Supervisor) should seek for business opportunity and bring more business to the service branch with local activity/campaign by aligning the need with the wholesales team.

Qualifications

***must be able to communicate in English***
University Degree in business management, engineering, or any related business fields
Minimum of 8 years of working experience, preferable with technical experience in automotive industry and/or in dealership operations in a people managing role
Ability to identify opportunities for business development with good commercial character and mindset
Excellent customer service skills and ability to build and manage relationships with customers
Effective negotiation and influencing skills as well as excellent in people management skills
Awareness and understanding of health and safety requirements
Computer literate