ธนาคาร ซีไอเอ็มบี ไทย จำกัด (มหาชน)

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Urgently Required

Sep 20, 2024

Suspicious Transaction Monitoring

สถานที่ปฏิบัติงาน

BTS Chit Lom, Ratchadamri

เงินเดือน

ตามโครงสร้าง

อัตรา

1 อัตรา

สัมภาษณ์งานออนไลน์

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Job Descriptions

- Determine the detection conditions to cover all fraud types in each service channel and be able to provide early warning by review and improve detection conditions and performance for proactive detection - Consistent with the level of risk of fraud and customers on a regular basis to keep up with situations and patterns new frauds and can effectively suppress the fraud incidents and prevent potential damages in a wide range timely - Safeguard bank from potential fraud loss by monitoring and controlling daily activity of transactions and ensuring all suspicious transactions are monitored - To performed real time monitoring fraud detection system to mitigate risk of online electronic and internet transactions transaction via Debit Card and CIMB TH Application - Manage daily monitoring activity performance and maintain quality of tasks by conducting outbound call checking and ensuring consistent work process are complied with standard operating procedure and work flow - Contact customers to confirm the suspected fraudulent transactions. If the customer refuses the transaction to do blocked the debit card or mobile application and perform a fraud report to the Fraud control and investigation department same day - Analyze and identify the root cause of fraud events, fraud trend and pattern attempt to by working with Fraud Control and Investigation team (Compliance Unit) create or update monitoring rules of PRM & Actimize system - Set guideline with Implement and improve real time monitoring measures to the existing and new consumer banking product (Deposit Product) to eliminate the risk fraud. Continuously review and adjust monitoring practice/procedures and technology system - Coordinate and collaborate with both internal and external related parties for transaction fraud hander ling and correction action - Actively involved in development of internal tools for fraud transaction prevention purpose

Qualifications

Bachelor's Degree or Higher in related field
Have experience in consumer banking operation
Minimum 3 years work experience in fraud transaction monitoring and risk management
Excellent communication and report-writing skills
Proficiency in using transaction monitoring software and tools
Able to work in shifts