Nov 18, 2024
Remote Business Center Agent
สถานที่ปฏิบัติงานVadhana, Bangkok
เงินเดือนไม่ระบุ
อัตราไม่ระบุ สมัครงาน
Job Descriptions
Job Scope:
Provide excellent customer service in irregularity situations, handling all ticketing and check in functions on remote basis. (Work at our Business Service Center, at Nuam Asoke)
- Rebooking and Reissue Processing
- Handling excess baggage charge and all other charges
- Notify passengers / agents via email, phone, text message
- Offer customer / agent alternative solutions
- Reservations, service and sales of LHG products and its cooperation partners
- Ensure all passenger services are provided within Lufthansa Group quality standards
- Follow required safety and security procedures in accordance with all company guidelines and regulatory requirements
- Project a professional and congenial personality for daily interaction with customers and customer service team-members
Qualifications
- Bachelor's Degree
- Fluent in English (TOEIC 650+)
- German language is an advantage
- Good perception and adaptability
- Intercultural competence
- Good PC user know-how
- Ability for shift work; early mornings, late nights, weekends and holidays.
How to apply
- Email
Contacts
Khun Salilporn
Lufthansa Services (Thailand) Ltd.
999 อาคารคอนคอร์ส เอ4-091เอ หมู่ที่ 1 ถนน บางนา-ตราด กม.15
Racha Thewa Bang Phli Samut Prakan 10540
Tel. : 02-134-3079
Email : lst-thai_03@trustmail.jobthai.com (Email for job application & inquiry)
Location
Khlong Toei Nuea Vadhana Bangkok
Application Methods
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