Nov 20, 2024

Residence Administrator

สถานที่ปฏิบัติงาน

Bang Phli, Samut Prakan

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ไม่ระบุ

อัตรา

ไม่ระบุ

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Job Descriptions

Job Description Our mission is to provide a safe, happy, feel at-home environment to residents. We are looking for a Residence Administrator who is expertise in customer service and to ensure guest experience satisfaction. If you are willing to learn, take new challenges, open to change and exchange new ideas to enhance overall experience for all Big Tree Residence’s tenants, we welcome you to be part of our team. What you can expect in a Residence Administrator role at Big Tree Residence: ▪ Attend daily briefings and weekly meetings to discuss tenants’ details, service plans, follow up, and other agendas set by the in-charge ▪ Administrative tasks such as filing, scheduling, answering phones, and respond to guests and tenants via media platforms (Line Official, Email, Facebook, and Instagram) ▪ Ensure that residential information is accurately recorded on the management files and produce reports as required ▪ Handle daily communication with the resident, maintenance log book, document, memo, announcement, transaction, contract, invoice, receipt and bank statement ▪ Processing forms of payments and responding to guest inquiries ▪ Update stock for cleaning amenities and maintenance tools ▪ Ensure resident’s understanding and compliance with residence terms and conditions ▪ Assist guest during move-in and move-out process ▪ Support the Residence Manager, Deputy Manager, and Marketing for administration related tasks

Qualifications

Excellent customer service and refined verbal and written communication skills in Thai and English (or Chinese)
Have experience in service industry minimum 3 years
Flexibility working days including weekends and holidays when required
Ability to work individually and as a team
Proficiency in Microsoft Office and Google Documents