Nordfab Ducting Co.,Ltd

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Feb 10, 2025

Sales Support & CSG Officer

สถานที่ปฏิบัติงาน

Amata City Chonburi Industrial Estate Chon Buri

เงินเดือน

Based on company’s structure

อัตรา

1 Position

สมัครงาน

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Job Descriptions

Responsibilities: Sales Service Support function: 1.Preparing and making quotations for Spare Part and Component Sales by customer request, including making order confirmation when received PO already. 2.Responsible for coordinating with customer since received PO, deliver and collect payments 3.Record the order for the service spare part, agreement(Contract), commissioning and warranty period. 4.Checking the schedule of service agreement(Contract) and the expire date. Then information to service team or contact customers. 5.Checking the date of customer ordered for the last year then ask, call and inform to customer that they need to be replace the spart part. 6.Responsibility for quote the spare part (STD part)to customer when service team can’t able to quote or on site working or driving on the way. 7.Communication with service team for support when service have some urgent case. 8.Communication and working with CSG Team. 9.Checking the accuracy of Pre-Cal when got PO and send it through to Management & Accounting. 10.Responsible for checking confirm delivery date and then inform customer 11.Responsible for status of service job and remind to team for issue the invoice. 12.Making and summarize the service sales order on a weekly basis 13.Customer satisfaction (Service) KPI 1)Increased activity levels and revenue. 2)Reduce the service work load. 3)Improved communication between service team and support. 4)Achievement of the sales target(Order/Invoice)

Qualifications

Bachelor's degree in Business Administration or related fields.
Have experience with manufacturing company for 0-2 years.
Able to work under pressure and to tight deadlines, enjoy problems solving.
Pleasant personality, well-organized and good personality, interpersonal.
Good interpersonal and coordination skills.
Computer literate and familiarity with all Microsoft Office programs (Word, Excel, Power point)