บริษัท บัตรกรุงไทย จำกัด (มหาชน)

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Feb 26, 2025

Officer : Call Center Inbound English Skill (Welcome new graduated)

สถานที่ปฏิบัติงาน

BTS Phrom Phong

เงินเดือน

Negotiable

อัตรา

สมัครงาน

Favorite

Job Descriptions

- To serve customers by providing product & service information such as Credit Card and Personal Loan via telephone - To solve customers' problems about products and services via telephone - To provide an advise which beyond customer’s need and satisfaction. - For Supervisor: Manage Call Center Team to perform job responsibilities that will help the call center team achieve above average service levels for abandonment rate, hold time, wait time and customer service. Provide daily supervision to call center team and encourage team to be customer service focused. Compensation& Benefits: - Salary : Officer – The salary will depends on experiences + - Language skill incentive pay (based on TOEIC score) / Supervisor – The salary will depends on experiences + Language skill incentive pay (based on TOEIC score) - Shift allowance : 3,000 – 4,000 Baht per month. - Working 5 days a week - Overtime payment (according to the performance and company’s condition) - Guarantee bonus & Variable bonus. Life and accidental insurance. - Health insurance. - Compensation for relatives death (Father, Mother, Spouse and Child) - Social Security Scheme. - Provident fund. - Annual leave start from 12 days. - Always provide teaching new knowledge and curriculums. Career growth opportunities - Etc.

Qualifications