JobThai
Nov 22, 2024

NOC Servicedesk (MRT สุทธิสาร)

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Huai Khwang, Bangkok

salary iconเงินเดือน
salary icon18,000 - 20,000
number of positions iconอัตรา
number of positions icon1
online interview iconสัมภาษณ์งานออนไลน์
สมัครงาน
Job Descriptions
Job Description: - Monitoring on Network. - Serve as the first point of contact for Customer’s Network, SD-WAN, Voice issues over the phone, email. - Responding in a timely manner to service issues and requests. - Create, Update, Follow up, and Close Ticket. - Basic troubleshooting or verify issues and forward Ticket to the related team with necessary information. - Cooperate with related patties to resolve issues. - End day batch job and summarize Fault Report Daily, Weekly, and Monthly. - Standby on call 24x7 rotate 2 shift
Qualifications
  1. Bachelor's Degree in Computer Science, Information Technology, and related fields.
  2. Male Age 23-30 years.
  3. Good customer service mind and customer relationship creation.
  4. At least 1 Month experience in NOC, Servicedesk, or related function is an advantage.
  5. Be familiar with the Ticket process, Networking technology, SD-WAN.
How to apply
1. สมัครงานผ่านทาง E-mail พร้อมแนบ Resume 2. ส่งใบสมัครผ่าน jobthai (click apply Now)
Contacts
ฝ่ายสรรรหา
บริษัท โปรเฟสชันแนลวัน จำกัด
เลขที่ 388 ตึกIBM ชั้น 17 ถนนพหลโยธิน ใกล้ BTS อารีย์
Phaya Thai Phaya Thai Bangkok 10400
Tel. : 094-565-0444
Email : professionalone_407@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-619-2160
Location
วันเวลาทำงาน : ทำงานจันทร์-ศุกร์ Office time 08.30-17.30
Huai Khwang Huai Khwang Bangkok
Application Methods
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