Job Descriptions1. The team leader of CQE team, share the experience with CQE members.
1.1 Host the CQE team routine meeting and share the loading from customer/manager distributions.
1.2 Training the junior CQE for the issue resolving experience and come out the CQE working operation procedure.
2. Customer Quality service contact window.
2.1 Solving customer complaint. Drive the root cause analysis and host the review meeting with internal team.
2.2. Feedback customer with formal 8D report and clarify to customer for better understanding and get customer's satisfaction.
3. Customer Audit and PPAP preparation.
3.1 Host the new customer audit review meeting, submit the PPAP data/ issue trackers for customer.- coordinate with team for line, process buyoff before customer audit and coordinate with customer during audit and provide action.
3.2 Customer coordinator for new sub-supplier PPAP approval.
4. Set up and update customer service manual document, and related operating procedure.
5. Documents to be aligned with customer requirement beside company standard.
6. Weekly monitoring of KPI and improvement plan and submit report to customer.
7. Take responsibility to monitor and buy off new product/process and EC change approval in behavior of customer. Then send FG FAI for customer approval.
8. Use PFMEA /QC tool to review and keep continual improvement for production process.
Qualifications - BS in Engineering or any quality related field
- Minimum 2 years experience in CQE/CQA Functions.
- Experience in ISO 9001, SPC, MSA, QCC, CPK. PFMEA
- Excellent verbal and written communication skills.
- OK for work in English basic communication and reports.
- Highly organized and able to adapt quickly to changing priorities.
- Self- motivated to succeed, meet deadlines and follow through on tasks.
- Able to work 6 days/week. (Mon-Sat)
- **** Able to travel to work by yourself. ****
- *** Can start work immediately will consideration.***
- **** Resumes in English only will be considered ****
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ContactsHuman Resources Department
Techman Electronics (Thailand) Co., Ltd.
[Ayuthaya branch]
40/10-12, 40/28 Moo 5, Rojana Industrial Park,
[Chonburi branch]
236-237 Moo 2,
Nong Chak Ban Bueng Chon Buri 20170
Tel. :
033-268-999 ต่อ 58510 (สาขาบ้านบึง), 38701 (สาขาอยุธยา) LocationNong Chak Ban Bueng Chon Buri
Directionshttps://goo.gl/maps/Ch8mq7C9rpo4v2Q87