Compass Hospitality Co., Ltd.

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Urgently Required

Apr 28, 2025

Guest Service Agent/GSA Supervisor (Bangkok, Pattaya) Urgent!!

Location

Vadhana, Bangkok

Salary

Based on company’s structure

Vacancies

English applications only.

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Job Descriptions

- Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Process guest check-outs. - Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. - Communicate services and amenities of the hotel to guests. - Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. - Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc. - Obtain proper identification for tax-exempt guests and attach the form to registration card. - Reports any unusual occurrences or requests to the Operations manager. - Maintains the cleanliness and neatness of the front desk area. -Other task assign by Line Manager.

Qualifications

Thai Nationality
Age between 22-35 yrs old
Good communication in English and international skills
Proactive & Flaxible approach at works skills
Having 1 year working experience in Guest Service Agent in Hotel Business
Minimum 2-3 years working experience in Supervisor level for Guest Service Agent Supervisor
Human Relationship & Service Mind
Able to learn quickly synonym
Problem sloving & Decistion making Skills
New graduate are welcome for GSA
Able to start immediately will be advantage