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Nov 22, 2024

Sr. Network Engineer(MRT ลุมพินี)

สถานที่ปฏิบัติงาน

Sathon, Bangkok

เงินเดือน

60,000

อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

● Design, stage and build network infrastructure ● Migrate existing services onto newly installed infrastructure ● Work in accordance with the school’s needs and operate according to agreed change management procedures ● Respond to tickets escalated and ensure proper documentation and timely completion of tickets by the established Service Level Agreement (SLA) ● Assist end-users with hardware and system related requests as needed ● Liaise with network users to ensure timely resolution of faults and enquiries ● Liaise, troubleshoot and conduct testing with network vendors ● Analyze and isolate network issues, including but not limited to virus outbreaks, network intrusion and network optimization ● Complete allocated tasks/projects/activities to agreed timelines ● Document all incidents and support requests through the IT helpdesk system ● Ensure all aspects of the network are thoroughly documented and ensure these documents and diagrams are always up-to-date ● Ensure effective controls, process and contingency plans are in place ● Supervise and mentor campus network administration IT technicians ● Demonstrate commitment to the team and its goals, by being a willing and effective contributor ● Work closely with the Systems Administrator on all projects delivery ● Ensure Learning Technology staff compliance with all network protocols ● Actively monitor the school network performance and security vulnerabilities ● Report all identified instances of failure to comply with IT policies, processes and misuse of the facilities ● Be on standby for evening or weekend work in response to the needs to the system/network being supported ● Train learning technology staff on best practices related to networking

Qualifications