กลุ่มบริษัทสยามพิวรรธน์

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Dec 19, 2024

Customer Relation Officer (Full-Time) - SIAM PARAGON ด่วน!

สถานที่ปฏิบัติงาน

BTS National Stadium, Ratchathewi, Siam

เงินเดือน

ไม่ระบุ

อัตรา

10 อัตรา

สมัครงาน

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Job Descriptions

Roles and Responsibilities : • Assist customers general enquiries and escalate to related parties if required. • Coordinate between customers and related teams • Support Snap & Collect campaign - classify each receipt to make decision whether the receipt can or cannot proceed with spending collection Provide professional service standard to all customers on both basic tasks such as giving information (places, promotions, facilities, member cards and etc.) taking care of car park deduction, issue Tourist card and advance tasks such as handling customer complaint and cases - Welcome the customers and provide information about Siam - Coordinating with the various departments to provide customers with more convenient services - Oversee and facilitate all aspects of the Thailand and foreign customers Hours of operation : · Working 5 days/week 10 hours including Break · 2 shifts ( 9.00 - 19.00 hrs. & 12.00 - 22.00 hrs.)

Qualifications

Bachelor Degree or equivalent
Fresh graduates are welcome
Able to work on shift basis
Comfortable to provide excellent customer service and able to multitask
Good attitude, adaptive to changes
Excellent communication and interpersonal skills to assist with both Thai and tourist shoppers
If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage
Good communication skill in English (Fluently) or TOEIC 550+