Orenburg Consulting Group

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Oct 25, 2024

Senior NOC Engineer (Shift) - Contract

สถานที่ปฏิบัติงาน

Bang Na, Bangkok

เงินเดือน

18,000 - 30,000

อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

Favorite

Job Descriptions

Troubleshooting the problem related to Data Center Infrastructure and customer’s networks and servers. - Escalation to higher level when requires - Receive and Response to customer issue or problem. - Logging, follow up and tracking the details of Customer Requests and problems - Identify the types, categories, severity and urgency of the case. - Route customer cases to proper teams to follow up and handle (both internal and external). Including tracking the status of cases until closure. - Provide technical phone support to customers. - Provide remote support and/or remote maintenance to Data Center and customers. - Provide reports to customers upon requests. - Maintain and/or Update customer information in the customer database. - Perform routine operation and maintenance for Data Center and customers.

Qualifications

Male/Female, age not over 32
Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
3-5 years’ experience in direct IT/Network/Engineering Technical support
Able to work in “Shift”. (Rotate in day and night shift)
Basic knowledge of Computer/Server Hardware, o Windows operating system, o TCP/IP, Networking, MS Office, Anti-virus software, Microsoft Exchange and Outlook (optional), Network Security and VPN (optional)
Experience with below products would be benefit: Cisco router and switch (CCNA), Windows Server , VM Ware, Cloud system.
Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop, VPN, Telnet, SSH will be benefit.
Good command of English

BenefitsSee all Benefits.

How to apply

ผู้ที่สนใจสามารถสงใบสมัครหรือเรซูเม่ พร้อมรายละเอียดเงินเดือนปัจจุบัน เงินเดือนที่คาดหวังและรูปถ่ายมาได้ที่อีเมล์ หรือโทร ทางบริษัทจะติดต่อกลับเฉพาะผู้ที่มีคุณสมบัติครบถ้วนตามประกาศข้างต้นเท่านั้น

Contacts

Toey

Orenburg Consulting Group

Tel. : 087-340-0083

Email : orenburg_74@trustmail.jobthai.com (Email for job application & inquiry)

Website : http://www.orenburg.co.th

Location

Interlink Tower

Bang Na Bangkok

Application Methods