Job Descriptions-Conduct troubleshooting and resolution of hardware and software issues for desktops, laptops, printers, and various devices.
Ensure adherence to security best practices by aligning all platforms and policies.
-Administer and uphold the integrity of the network system, internet connectivity, LAN, servers, and mail server.
-Conduct routine checks on network infrastructure, software applications, computers, laptops, servers, printers, licenses, and antivirus systems daily.
-Provide support for end users utilizing the ERP system.
Install and set up computer hardware, software, networks, printers, scanners, and systems.
-Oversee day-end processes, implement data backup strategies, and manage recovery procedures.
-Collaborate with the IT team to communicate and clarify complex issues as required.
-Others as assigned.