Dec 23, 2024
CUSTOMER SERVICE (IT)
สถานที่ปฏิบัติงานPathum Wan, Bangkok
เงินเดือนBased on company’s structure
อัตรา2
Work from Home สมัครงาน
Job Descriptions
- Handle customer multi-channel contact (call, Line OA, Slack, Email etc.) correspondence being the primary and first contact point for the customers to both solve a problem and inquiries
- Provide the highest level of service to the customer with the aim of achieving business retention.
- Handing and leverage important and urgent case to all involving teams to ensure that each customer problems would be solve effectively and efficiently within SLA.
- To support sales team to adhere to the sales and OKRs.
- Handling customer service, Focusing on solving customer complaints or problems effectively and efficiently.
- Realtime record the inquiries and problems into Ticket System as a mandatory
- Regulate an online training and educate the customer for new features update
Qualifications
- Minimum 1 year of customer service experience preferably in a call center
- Strong interpersonal skills
- Strong analytical skills with logical thinking
- Ability to problem solve in a timely manner
- Solution oriented and result driven
BenefitsSee all Benefits.
How to apply
- ส่งใบสมัครทาง Email
- สมัครผ่าน Job thai
Contacts
คุณเมย์
บริษัท ครีเอเจอร์แลบ เน็ตเวิร์ก โซลูชั่นส์ จำกัด และบริษัท แคนส์คอมมิวนิเคชั่น จำกัด
357 ถนนจรัญสนิทวงศ์
Bang Bamru Bang Phlat Bangkok 10700
Tel. : 02-433-4333
Email : creaturelab_52@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-886-5881
Website : http://www.creaturelab.co.th
Location
WFH 3 วัน, Office 2 วัน (Location: Banthat Thong)
Pathum Wan Bangkok
Application Methods
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Easy Form
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งานอื่น ๆ ของบริษัทนี้
Office Hours: Monday-Friday 8:30-18:00For more information: support@jobthai.comAdvertising: sale@jobthai.comFax: 02-480-9988
02-480-9999
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