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บริษัท ครีเอเจอร์แลบ เน็ตเวิร์ก โซลูชั่นส์ จำกัด และบริษัท แคนส์คอมมิวนิเคชั่น จำกัด

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Nov 21, 2024

CUSTOMER SERVICE (IT)

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Pathum Wan, Bangkok

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Job Descriptions
- Handle customer multi-channel contact (call, Line OA, Slack, Email etc.) correspondence being the primary and first contact point for the customers to both solve a problem and inquiries - Provide the highest level of service to the customer with the aim of achieving business retention. - Handing and leverage important and urgent case to all involving teams to ensure that each customer problems would be solve effectively and efficiently within SLA. - To support sales team to adhere to the sales and OKRs. - Handling customer service, Focusing on solving customer complaints or problems effectively and efficiently. - Realtime record the inquiries and problems into Ticket System as a mandatory - Regulate an online training and educate the customer for new features update
Qualifications
  1. Minimum 1 year of customer service experience preferably in a call center
  2. Strong interpersonal skills
  3. Strong analytical skills with logical thinking
  4. Ability to problem solve in a timely manner
  5. Solution oriented and result driven
BenefitsSee all Benefits.
How to apply
- ส่งใบสมัครทาง Email - สมัครผ่าน Job thai
Contacts
คุณเมย์
บริษัท ครีเอเจอร์แลบ เน็ตเวิร์ก โซลูชั่นส์ จำกัด และบริษัท แคนส์คอมมิวนิเคชั่น จำกัด
357 ถนนจรัญสนิทวงศ์
Bang Bamru Bang Phlat Bangkok 10700
Tel. : 02-433-4333
Email : creaturelab_52@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-886-5881
Website : http://www.creaturelab.co.th
Location
WFH 3 วัน, Office 2 วัน (Location: Banthat Thong)
Pathum Wan Bangkok
Application Methods
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