Sinotrans Thai Logistics Co., Ltd.

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Nov 15, 2024

Operation Officer (Export-Import) / Customer Service Officer (Chinese Speaking)

สถานที่ปฏิบัติงาน

BTS Asok

MRT Sukhumvit

เงินเดือน

ตามตกลงหรือประสบการณ์

อัตรา

ตำแหน่งละ 2 อัตรา

รับเฉพาะใบสมัครภาษาอังกฤษเท่านั้น

สมัครงาน

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Job Descriptions

Operation Officer (Export) 1. Manage data entry and updates in the company’s software system. 2. Book cargo space with shipping lines. 3. Coordinate with shipping lines and exporters. 4. Liaise with the shipping team. 5. Oversee and manage the logistics company operations. 6. Ensure accuracy and completeness of Shipping Instructions and Verified Gross Mass (VGM). 7. Send pre-alerts to consignees. 8. Invoice customers and handle various payment orders. 9. Perform other tasks as assigned. Operation Officer (Import) 1. Coordinate with shipping lines for efficient communication. 2. Communicate with Thai and international customers. 3. Prepare relevant documents for importing goods. 4. Check emails and process Credit Notes/Debit Notes. 5. Collaborate with relevant departments. Customer Service Officer (Chinese Speaking) 1. Communicate effectively with Chinese-speaking customers to address inquiries, provide information, and resolve issues related to freight forwarding services. 2. Handle order processing and coordination, ensuring smooth and timely freight movements for Chinese clients. 3. Manage and organize shipment documentation, including customs clearance documents for imports and exports involving Chinese customers. 4. Address and resolve customer concerns or issues promptly, ensuring customer satisfaction. 5. Provide language support in Mandarin or other Chinese dialects as needed to facilitate communication with customers and partners. 6. Collaborate with the operations team to ensure accurate and efficient cargo handling and delivery. 7. Build and maintain positive relationships with Chinese customers, fostering long-term partnerships.

Qualifications

Male/Female, not over 40 years old
Minimum educational qualification: Diploma or higher in a related field
Over 1 year of experience in export-import operations within a freight company
Good command of Chinese both written and spoken (Customer Service Officer (Chinese Speaking))
Able to work under pressure
Good communication skills, empathy and self control
Good human relationship
Strong customer service orientation with excellent communication and interpersonal skills
Creative and quick-thinking in problem-solving
Good foundation in English, with the ability to understand and communicate effectively

BenefitsSee all Benefits.

How to apply

Click Apply Now ผ่าน www.jobthai.com only ***ส่งสมัครงานผ่านทาง Job thai เท่านั้น*** เอกสารที่ต้องส่งประกอบการสมัคร 1. เรซูเม่ 2. ผลการสอบ HSK (ถ้ามี) ** ไม่รับWalk-in Interview **

Contacts

Khun Nopadol

Sinotrans Thai Logistics Co., Ltd.

193/69-70 Lake Rajada Office Complex, 17th Floor, Rachadapisek Road,

Khlong Toei Khlong Toei Bangkok 10110

Tel. : 02-661-8093#266-267

Email : sinotransthailogistics_103@trustmail.jobthai.com (Email for job application & inquiry)

Fax : 02-661-8090

Website : http://www.sinotrans.com/

Location

Khlong Toei Khlong Toei Bangkok

Application Methods