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Nov 21, 2024

Customer Service Supervisor (Chinese or English)

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Si Maha Phot, Prachin Buri

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สมัครงาน
Job Descriptions
-Serve as the primary point of contact for key clients in the electronics industry (PCB). -Handle client inquiries and resolve issues related to supply chain processes. -Coordinate order processing and track shipments to ensure timely delivery. -Provide regular updates to clients on order status and shipment progress. -Maintain accurate records of client interactions and transactions. -Collaborate with supply chain teams to address and resolve client needs. -Assist in managing and improving client relationships to foster long-term partnerships. -Ensure client satisfaction by delivering high-quality service and support. -Through the network online, customer messages and other ways to support pre-sales, sales, after-sales product consulting, problem solving, demand rectification and feedback, etc.. -Understanding customer demand information and effective tracking, good pre-sales, after-sales guidance and service work. -Familiar with the company's products (PCB, etc.), answer customer questions and implement the problem. -Cooperate with sales department and technical department to classify and document customer problems.
Qualifications
  1. Bachelor's degree in related field
  2. At least 3 years of working experience in after sales service.
  3. Must have customer service and have good problem-solving skills.
  4. English & Chinese communicating ability is a must
How to apply
- E-Mail king_xiao@gce.com.tw - บริษัทฯจะพิจารณาเฉพาะ Resume or CV ที่มีรูปภาพ และเป็นภาษาอังกฤษ หรือภาษาจีนเท่านั้น
Contacts
HR
Gold Circuit Electronics (Thailand) Co., Ltd. บริษัท โกลด์ เซอร์คิท อีเลคโทรนิคส์ (ไทยแลนด์) จำกัด
613 Moo.5, 304 Industrial Park
Nong Phrong Si Maha Phot Prachin Buri 25140
Email : hrgce_23@trustmail.jobthai.com (Email for job application & inquiry)
Location
Tha Tum Si Maha Phot Prachin Buri
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