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บริษัท ไอท้อปพลัส จำกัด

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Apr 24, 2025

Customer Experience Executive (Customer service)

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mrt iconMRT Thailand Cultural Centre
salary iconSalary
salary iconNot specified
number of positions iconVacancies
number of positions icon1
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Job Descriptions
Responsibility : • Maintain satisfactions of potential new customers by: Answering basic questions of product and service questions; suggesting basic information about Online Marketing services especially Website. • Maintain satisfactions of existing customers by: Answering product and service questions; suggesting information about Online Marketing services especially Website. • Resolving product or service problems by clarifying the customer's complaint , determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up with related parties to ensure resolution done properly under agreed SLA. • Understand customer insight and keep complete records for improving products and services. • Build sustainable relationship of trust through open and interactive communication and having service mind.
Qualifications
  1. Bachelor degree in any field
  2. Computer literacy (MS Word, Excel, Powerpoint)
  3. Having experience in Customer service or Call Center will be an advantage.
  4. Have ability to learn and continuous develop themselves
  5. Able to work under pressure
BenefitsSee all Benefits.
How to apply
-สอบถามทางโทรศัพท์ -สมัครผ่านอีเมล์ -สมัครผ่าน JobThai
Contacts
Natthathida
บริษัท ไอท้อปพลัส จำกัด
Email : theicon_61@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-934-3405
Website : http://www.itopplus.com
Location
Din Daeng Din Daeng Bangkok
Application Methods
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Office Hours: Monday-Friday 8:30-18:00For more information: support@jobthai.comAdvertising: sale@jobthai.comFax: 02-480-9988
THiNKNET Co., Ltd. (Head Office)323 United Center Building, 6th Floor, Room 601, Silom Road, Silom, Bangrak, Bangkok 10500
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