Genius Soft.Co., Ltd.

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Sep 20, 2024

Application Support Engineer " Urgently Required "

สถานที่ปฏิบัติงาน

BTS Chong Nonsi, Sala Daeng

BRT Sathon

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ไม่ระบุ

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Job Descriptions

Job Descriptions: • Essential day-to-day responsibilities for managing the event process include the following: • Provide technical support for enterprise-level application systems. • Respond to general questions and trouble tickets in a timely manner. • Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue. • Prioritize multiple, open issues. • Follow best practices for change control of proposed solutions. • Maintain service reports. • Document actionable bugs for engineering resolution. • Providing front-end support to clients and colleagues in other departments. • Performing analyses on software application functionality and suggesting improvements. • Ensuring effective front-end and back-end functionality of applications.

Qualifications

A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Work Experience 3 years+
Demonstrable experience as an application support engineer in a related field.
Advanced knowledge of front-end and back-end programming languages, such as C++, Golang, JavaScript, Python
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients
Advanced proficiency in determining the causes of application errors and repairing them.
Ability to keep up with innovation in application design.
Exceptional communication skills.