Nov 21, 2024
Operation Training Supervisor (Bao Cafe)
Location
BTS Chong Nonsi, Sala Daeng
BRT Sathon
SalaryNot specified
Vacancies2
Online Interview Apply
Job Descriptions
• Develop plans for process improvement and people development training
• Initiate a new process and framework for setting up standard policies and procedures for store operation
• Develop SOP and process flow to complete routine complex tasks and operations
• Adapt and utilize the MS Office application that are appropriate for work to increase efficiency and productivity
• Coordinate and work with the HR team on team-building project for building mutual trust, motivating and establishing group values
• Design, organize, and run a workshop for the team members to drive and motivate on teamwork behaviors
• Prepare, welcome, and orient newcomers about Bao’s business as well as mission and value
• Support creating and planning a new training scheme for the newcomer to provide guidance and education to promote the acquisition of working attitudes, knowledge, and skills
• Develop a framework for newcomers to work at the Store in order to learn about customers, products, and staff processes.
• Plan and create learning plans during the probationary period for newcomers to measure performance weekly, and newcomers can learn and improve efficiently.
• Create the Skill Matrix tool to identify the required skills of staff for planning development to make work efficient and successful
• Plan and develop a manual and provide training to stores for the new business model – POSAdmin to ensure operational excellence at stores
• Arrange daily/weekly/monthly meeting and manage agenda for the team
Qualifications
- Experience in designing, organizing, and conducting workshops to drive and motivate teamwork behaviors
- Capability to prepare, welcome, and orient newcomers to Bao’s business, mission, and values
- Skills in creating and planning training schemes for newcomers to promote the acquisition of working attitudes, knowledge, and skills
- Experience in developing frameworks for newcomers to learn about customers, products, and staff processes at the store
- Competence in planning and creating learning plans for newcomers during the probationary period to measure performance and facilitate efficient learning and improvement
- Proficiency in creating Skill Matrix tools to identify required staff skills for effective development and successful work outcomes
- Experience in planning and developing manuals and providing training to stores for new business models (e.g., POSAdmin) to ensure operational excellence
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
- Strong organizational skills to arrange and manage daily/weekly/monthly meetings and agendas for the team
- Detail-oriented with a strong focus on quality and continuous improvement.
BenefitsSee all Benefits.
How to apply
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Contacts
ฝ่ายทรัพยากรบุคคล
บริษัท ซี.เจ.เอ็กซ์เพรส กรุ๊ป จำกัด (C.J. Express Group Co., Ltd.)
อาคาร 393 เลขที่ 393 ชั้น 2, 4 เเละ 5 ถนนสีลม
Si Lom Bang Rak Bangkok 10500
Tel. : 02-235-3146-9 ต่อ 127, 601
Email : cjexpress_hr_430@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.cjexpress.co.th
Location
Si Lom Bang Rak Bangkok
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