JobThai
Nov 1, 2024

Operation Training Supervisor (Bao Cafe)

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bts iconBTS Chong Nonsi, Sala Daeng
brt iconBRT Sathon
salary iconเงินเดือน
salary iconไม่ระบุ
number of positions iconอัตรา
number of positions icon2
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สมัครงาน
Job Descriptions
• Develop plans for process improvement and people development training • Initiate a new process and framework for setting up standard policies and procedures for store operation • Develop SOP and process flow to complete routine complex tasks and operations • Adapt and utilize the MS Office application that are appropriate for work to increase efficiency and productivity • Coordinate and work with the HR team on team-building project for building mutual trust, motivating and establishing group values • Design, organize, and run a workshop for the team members to drive and motivate on teamwork behaviors • Prepare, welcome, and orient newcomers about Bao’s business as well as mission and value • Support creating and planning a new training scheme for the newcomer to provide guidance and education to promote the acquisition of working attitudes, knowledge, and skills • Develop a framework for newcomers to work at the Store in order to learn about customers, products, and staff processes. • Plan and create learning plans during the probationary period for newcomers to measure performance weekly, and newcomers can learn and improve efficiently. • Create the Skill Matrix tool to identify the required skills of staff for planning development to make work efficient and successful • Plan and develop a manual and provide training to stores for the new business model – POSAdmin to ensure operational excellence at stores • Arrange daily/weekly/monthly meeting and manage agenda for the team
Qualifications
  1. Experience in designing, organizing, and conducting workshops to drive and motivate teamwork behaviors
  2. Capability to prepare, welcome, and orient newcomers to Bao’s business, mission, and values
  3. Skills in creating and planning training schemes for newcomers to promote the acquisition of working attitudes, knowledge, and skills
  4. Experience in developing frameworks for newcomers to learn about customers, products, and staff processes at the store
  5. Competence in planning and creating learning plans for newcomers during the probationary period to measure performance and facilitate efficient learning and improvement
  6. Proficiency in creating Skill Matrix tools to identify required staff skills for effective development and successful work outcomes
  7. Experience in planning and developing manuals and providing training to stores for new business models (e.g., POSAdmin) to ensure operational excellence
  8. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
  9. Strong organizational skills to arrange and manage daily/weekly/monthly meetings and agendas for the team
  10. Detail-oriented with a strong focus on quality and continuous improvement.
How to apply
- สมัครผ่าน JobThai - ส่งประวัติส่วนตัวมาทาง Email
Contacts
ฝ่ายทรัพยากรบุคคล
บริษัท ซี.เจ.เอ็กซ์เพรส กรุ๊ป จำกัด (C.J. Express Group Co., Ltd.)
อาคาร 393 เลขที่ 393 ชั้น 2, 4 เเละ 5 ถนนสีลม
Si Lom Bang Rak Bangkok 10500
Tel. : 02-235-3146-9 ต่อ 127, 601
Email : cjexpress_hr_430@trustmail.jobthai.com (Email for job application & inquiry)
Location
Si Lom Bang Rak Bangkok
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