Gofive Co.,Ltd. (บริษัท โกไฟว์ จำกัด)

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Oct 25, 2024

Key Account Manager

สถานที่ปฏิบัติงาน

MRT Khlong Toei, Queen Sirikit National Convention Centre

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ไม่ระบุ

อัตรา

สัมภาษณ์งานออนไลน์

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Job Descriptions

1.Client Relationship Management: - Serve as the primary point of contact for assigned key accounts, developing a deep understanding of their business needs and objectives. - Build and nurture strong relationships with key stakeholders within client organizations, including executives and decision-makers. - Act as a trusted advisor to clients, providing strategic guidance and recommendations to help them achieve their goals. 2.Account Growth and Retention: - Develop and execute strategic account plans to drive revenue growth and maximize the value of key accounts. - Identify opportunities for upselling and cross-selling additional products or services to existing clients. - Monitor account health and proactively address any issues or concerns to ensure client satisfaction and retention. 3.Contract Negotiation and Management: - Negotiate contract terms, pricing, and service level agreements with clients, ensuring alignment with company objectives and policies. - Manage contract renewals and expansions, working closely with the sales and legal teams to finalize agreements in a timely manner . 4.Strategic Planning and Execution: - Collaborate with internal stakeholders, including sales, marketing, and product teams, to develop and execute strategic initiatives that drive value for key accounts. - Stay abreast of industry trends and competitive landscape to identify opportunities and threats, adjusting account strategies as needed. 5.Performance Tracking and Reporting: - Monitor key account metrics, such as revenue growth, profitability, and customer satisfaction, and provide regular updates to internal stakeholders. - Prepare and present comprehensive account reviews and reports to clients, highlighting achievements, challenges, and future opportunities.

Qualifications

Minimum 2 years of experience in key account management, sales, or a related field, preferably in the B2B sector.
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven track record of successfully managing key client relationships and driving revenue growth.
Strong negotiation, communication, and presentation skills.
Ability to work well independently and as part of a team in a fast-paced environment.
Proficiency in CRM software and Microsoft Office suite.