Apr 3, 2025

IT Support Officer@Amata City Industrial, Pluakdaeng – Conrtract 12 months

Location

Amata City Chonburi Industrial Estate Chon Buri

Salary

35,000 THB

Vacancies

English applications only.

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Job Descriptions

Job Description - DSE L1 •Provide break-fix Support and maintenance for all in scope Computing Hardware Desktops (e.g., desktops, laptops) •New joiner device setup and configuration and user initial guidance into IT incident management, and Service Requests for End User requests, VIP Support Requests, IMACDs requests and IT order fulfilment requests for hardware and software. •Provide smart hands support for new project setup such as device refresh and IT user device movements as required. •Stock Management support, updating of Assets within Asset management tool. Support for dispatching devices to remote users using clients dispatch / courier system. •Provide hands and eyes support for servers, network devices, meeting room technology, printers, etc. •Provide Equipment and hardware support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, projectors, etc.;

Qualifications

1 to 3 years’ experience in IT Corporate Environment
Thai Nationality.
Excellent verbal and written communication skill
Good technical writing skills and a willingness to document all work performed.
Ability to communicate and interact with both technical and non-technical customers.
Strong customer service experience in a corporate environment.
High level of professionalism and strong personal interaction skills.
Excellent coordination skills with remote teams across time zones