Job DescriptionsYour Role:
You are responsible for the delivery of operational excellence through your team by providing leadership + direction, while continuously optimizing production costs.
Your Responsibilities:
1. To ensure operational excellence through high quality shipment management + export/import services.
2. To drive collaboration between Customer Service, Billing, Sales, Systems + Processes to deliver a great customer experience, along with developing of new + existing customer targets.
3. To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level agreements (SLA) + Preferred Carrier Partners (PCP).
4. To drive air logistics procurement + carrier relation management, developing pricing strategies by liaising on pricing + RFQ preparation, maintaining + strengthening such relationships on the most senior levels.
5. To actively manage interfaces + the exchange of information + knowledge across the organization.
6. To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
7. To optimize proceedings to ensure the development of operational targets.
8. To undertake the responsibilities as the local Dangerous Goods Coordinator.