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Oct 18, 2024

RIM-Cloud Engineer

สถานที่ปฏิบัติงาน

Huai Khwang, Bangkok

เงินเดือน

30,000 - 35,000 (ยังไม่รวมOT)

อัตรา

Hybrid Work

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software. • Basic troubleshoots computer system, including hardware, software and network. • Receive and Response to customer issue or change request • Perform change configuration of system and network equipment follow by procedure and manual • Escalation to higher level when requires • Logging, follow up and tracking the details of Customer Requests and problems as cases. • Provide technical phone support to customers. • Provide remote support and/or remote maintenance to customers. • Provide reports to customers upon requests. • Maintain and/or Update customer information in the customer database. *Hybrid work*

Qualifications

Male/Female, age not over 30
Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
2-5 years’ experience in direct IT/Network/Engineering Technical support
Able to understand customer contracts, Service Level Agreement, and Scopes of work.
Basic knowledge (Computer/Server Hardware,Windows operating system,TCP/IP, Networking, Anti-Virus.
Experience with below products would be benefi (Cisco router and switch (CCNA, CCNP), Microsoft Certificate (MTA, MCSA, MCSE),VMware, Azure/ AWS)
Good command of english.
Contract 1 Year (Renewable contract)