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Helius Technologies (Thailand) Limitied

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Mar 6, 2025

Customer Advisor

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Bang Na, Bangkok

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salary icon22,000 THB
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number of positions icon20
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Job Descriptions
Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Responsibilities: - Handle payment related tasks via internal system - Outbound call to customer to inform customer or solve payment case for customer from six country which is New Zealand, Australia, Philippines, Singapore, Thailand, Malaysia, and Korean - Handle e-mail communication with internal team and customer for payment related topics      Required Qualification:  - Thai nationality - High School Diploma or above - Able to work in shift rotations - English proficiency in B2 level or above  - New graduates are welcome Working shift & schedule: - 3 shift rotations (6.00-15.00,7.00-16.00,10.00-19.00) - Shifts will be announced 2 weeks or 1 month advanced  - 2 days off (can be split in some cases)  - 1-month training and 2-month probation period ​ Benefits: - Basic Salary
- Performance Incentive
- Diligent Allowance
- Social Security 
- Group Insurance (Health)
- Annual Increment (As per company policy)
- Bonus (As per company policy)
- Leave Entitlement (AL, SL, BL, etc.)
- Entertainment Events (Whole year)
- Yearly Health Checkup (As per company policy)
- Special Rewards & Points to redeem any special vouchers, gifts, etc. Location: Bangna BTS Language Requirements: English (Required), Thai (Required)
Qualifications
  1. Fresher is welcome to apply
  2. Good command of English
  3. Working 5 days a week only and shift rotation is applied
BenefitsSee all Benefits.
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    • Contacts
    Helius Technologies (Thailand) Limitied
    Email : heliustech_hr_05@trustmail.jobthai.com (Email for job application & inquiry)
    Website : https://www.helius-tech.com/
    LINE ID: waanns.
    Location
    Bang Na Bangkok
    Application Methods
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    THiNKNET Co., Ltd. (Head Office)323 United Center Building, 6th Floor, Room 601, Silom Road, Silom, Bangrak, Bangkok 10500
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