Job Descriptions•Manage and maintain Windows servers, VMware environments, and Active Directory
•Provide support for Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams
•Manage and support cloud infrastructure and services on AWS, Azure, and EKS
•Diagnose and resolve hardware, software, and network issues
•Implement and maintain security protocols and procedures to protect IT systems
•Ensure regular backups are performed and manage disaster recovery plans
•Monitor system and cloud performance and make recommendations for improvements
•Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
•Provide technical support to end-users and assist with IT-related inquiries and issues
•Participate in IT projects, including system upgrades, migrations, and new implementations