Nov 21, 2024
Customer Service Agent
สถานที่ปฏิบัติงานPathum Wan, Bangkok
เงินเดือนไม่ระบุ
อัตรา10 สมัครงาน
Job Descriptions
Responsibilities:
- Provide service to customers’ inquiries
- Understand product usage and features
- Resolves customer queries and complaints by clarifying the issue, determining the cause of the problem, selecting and explaining the best solution to solve their problem and following up with them to check resolution of the problem
- Follow up with customers and coordinate with internal teams as needed
Qualifications
- Bachelor's Degree in any field
- At least 1 year of working experience in related field
- Preferably non-management & non-supervisor, specializing in customer service or equivalent.
- Patient and calm personality, strong people skills and good problem solving ability.
- Comfortable working in a dynamic fast-paced environment.
- Prior knowledge about customer service solutions like Freshdesk, Freshchat and Freshcaller would be preferable.
- Conversational ability in English is preferable.
- Ready to be assigned on a shifting work schedule (day/night), weekend and public holidays
How to apply
- สมัครทาง E-mail
- สมัครผ่านปุ่ม Apply Now ของ JobThai.com
Contacts
Recruitment Team
Kredivo (Thailand) Co., Ltd.
944, Mitrtown Office Tower, Rama 4 Road
Wang Mai Pathum Wan Bangkok 10330
Email : kredivo_01@trustmail.jobthai.com (Email for job application & inquiry)
Location
Wang Mai Pathum Wan Bangkok
Application Methods
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Apply by sending JobThai resume.
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Send Email
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Easy Form
Apply by filling your brief profile in the form.
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