JobThai
Oct 31, 2024

Import Customer Service Officer

pin locationLocation
pin location

Pathum Wan, Bangkok

salary iconSalary
salary icon22,000 - 28,000 บาท
number of positions iconVacancies
number of positions icon1
english apply iconEnglish applications only.
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Job Descriptions
- Coordinate with Sales, logistics partners, and customers to follow up the order and achieve customer requirement until completed process. - Attend to all customer inquiries via telephone or email and to response timely and accurately. Ensure all customer requirements has been effect & follows with the standard working procedure. - Managing and organizing import and export shipments. Monitor, resolve and follow up closely with customers on any customer complaints, incidents and irregularities. - Ability to issue an import and export shipping documents and complete in system accurately with in KPI. - Quoting to customer/agents, tracking the status of each shipment, communicating and coordinating with customers, oversea agents and suppliers. - Maintain a proper and efficient filing system of all documents for easy and systematic retrieval. - Other tasks as assigned.
Qualifications
  1. Bachelor’s Degree or higher in related field.
  2. 1-2 years experience as Customer Service in Logistics field.
  3. Excellent experience in Import process. Knowledge in Shipping and Customs Clearance process.
  4. Meticulous, good interpersonal skills, team player and positive work attitudes.
  5. Ability to work effectively under pressure, independently and in a team environment.
  6. Resolving conflict and Analyzing information.
  7. Strong computer literacy in Microsoft Office.
  8. Good command in English. (Direct Leader is Singaporean).
  9. TOEIC score more than 550 will be advantage.
How to apply
Interested applicants are invited to submit the cover letter with resume, transcript, TOEIC score, expected salary and a recent photo to Email
Contacts
คุณศุภจิรา
PAL Line (Thailand) Co., Ltd.
319 อาคาร จามจุรีสแควร์, ถนน พญาไท
Pathum Wan Pathum Wan Bangkok 10330
Tel. : 02-028-7488
Email : palline_02@trustmail.jobthai.com (Email for job application & inquiry)
Location
อาคารจามจุรี สแควร์ MRT สามย่าน
Pathum Wan Pathum Wan Bangkok
Directions
MRT สามย่าน
Application Methods
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