Job Descriptions- Coordinate with Sales, logistics partners, and customers to follow up the order and achieve customer requirement until completed process.
- Attend to all customer inquiries via telephone or email and to response timely and accurately. Ensure all customer requirements has been effect & follows with the standard working procedure.
- Managing and organizing import and export shipments. Monitor, resolve and follow up closely with customers on any customer complaints, incidents and irregularities.
- Ability to issue an import and export shipping documents and complete in system accurately with in KPI.
- Quoting to customer/agents, tracking the status of each shipment, communicating and coordinating with customers, oversea agents and suppliers.
- Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
- Other tasks as assigned.
Qualifications - Bachelor’s Degree or higher in related field.
- 1-2 years experience as Customer Service in Logistics field.
- Excellent experience in Import process. Knowledge in Shipping and Customs Clearance process.
- Meticulous, good interpersonal skills, team player and positive work attitudes.
- Ability to work effectively under pressure, independently and in a team environment.
- Resolving conflict and Analyzing information.
- Strong computer literacy in Microsoft Office.
- Good command in English. (Direct Leader is Singaporean).
- TOEIC score more than 550 will be advantage.
How to applyInterested applicants are invited to submit the cover letter with resume, transcript, TOEIC score, expected salary and a recent photo to Email
Contactsคุณศุภจิรา
PAL Line (Thailand) Co., Ltd.
319 อาคาร จามจุรีสแควร์, ถนน พญาไท
Pathum Wan Pathum Wan Bangkok 10330
Locationอาคารจามจุรี สแควร์ MRT สามย่าน
Pathum Wan Pathum Wan Bangkok