JobThai
Nov 23, 2024

Technical Service Manager

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Nong Khaem, Bangkok

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Job Descriptions
• Technically support sales team for new customer and/or new application development with existing products. • Identify technical opportunities with the customer which will ultimately grow the business profitably for both parties. • Collect, understand, and interpret a customer requirement which lead to the right product matching. • Conduct end to end product trials at a customer site til come up with final result for next step. • Advise customers on processing and properties of products. • Responsible for providing and ensure that end users have workable knowledge and process on how to apply and use products properly. • Support R&D team to collect and understand customer requirements and provide feedback to R&D for new product development opportunities. • Support R&D and sales teams for new product launch. • Technical lead for customer complaints. • Investigate customer issues using problem solving techniques to get at root cause on the challenging and complex issues internally and externally. • Analyzing clients’ issues and developing plans to mitigate them together with solve the issues remotely or/ and at a customer site. • Manage and train team members on a regular basis on technical and products knowledge for the current situation. • Deliver ad hoc tasks per assignment from R&D Director and CEO
Qualifications
  1. Education: Minimum Bachelor Degree in Chemistry, Engineering, or field related to chemical products
  2. Experience: More than 10 years in technical service function with minimum 3 years as manager level
  3. Able and willing to travel upcountry
  4. Problem Solving, Service Mind, Communication, Time management, Team work, Leadership
How to apply
- ส่งใบสมัครทาง email - สมัครผ่าน JobThai
Contacts
คุณอภิญญา, คุณกชกร
บริษัท ซีลิค คอร์พ จำกัด (มหาชน)
เลขที่ 270 ถนนเลียบคลองภาษีเจริญฝั่งใต้
Nong Khaem Nong Khaem Bangkok 10160
Email : seliccorp_53@trustmail.jobthai.com (Email for job application & inquiry)
LINE ID: 0652143339
Location
Nong Khaem Nong Khaem Bangkok
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