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Oct 18, 2024

IT Service Desk Team Lead (Minor)

สถานที่ปฏิบัติงาน

Khlong Toei, Bangkok

เงินเดือน

35,000 - 40,000 (ยังไม่รวมOT)

อัตรา

Hybrid Work

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

• Manage a team of Service Desk support staff. • Assign tasks and responsibilities to team members to ensure efficiency and effectiveness. • Oversee daily operations of the service desk • Policy and Procedure Compliance: • Ensure that Service Desk support processes and procedures align with the customer’s organizational policies and standards. • Streamlined communication: • Act as a key contact point for the customer's management team, handling communication and coordinating responses to ad hoc requests. • Meeting & Reporting: • Participate in the customer's organizational meetings as the service desk representative. • Generate reports on incident **Hybrid work**

Qualifications

Male or Female, 25-35 years of age.
Bachelor’s degree in computer engineering or any related fields.
3-5 year in Senior & Team Lead service and support of Computer equipment.
Knowledge in Windows Operating System, Microsoft Office, MS SQL would be advantage.
Ability to work flexible.
Service-mind and interpersonal skill is a must.
Good communication in English.
Contract 1 Year. (Renewable)