CP AXTRA PUBLIC COMPANY LIMITED (Lotus's)

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Nov 1, 2024

Officer - Service Center

สถานที่ปฏิบัติงาน

Bueng Kum, Bangkok

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Job Descriptions

-Work as operation call center to accept phone call from stores regarding opened issue logs -Call stores to ensure issue logs completely solved and closed -Record received call details and summarize call report on a daily basis -Work as service desk operator to review quality of issue log closure note -Able to give advice to HO responsible team on quality of log closure note -Continuous improve quality of log answered by responsible team -Perform other tasks assigned by Manager

Qualifications

Bachelor’s Degree in related field.
Have experience 1-3 years in store operation improvement / Call Center / Customer Service / SRD / Supply Chain / Commercial
Communication skills
Presentation skills
Good service mind
MS office (Word, Excel, Power Point)
StoreLine system / RPM / RMS / RMR