Evolt Technology Co., Ltd.

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Nov 21, 2024

Platform Support

Location

MRT Sam Yan

Salary

28,000-35,000

Vacancies

1 อัตรา

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Job Descriptions

Serve as third and fourth tier support for Charging Station Management Platform & End Customer Application • Create Service Request, troubleshoot and coordinate resolution with 3rd party providers and stakeholders to deploy interim & permanent solution • Coordinate with engineering team in root cause analysis & develop problem resolution plan (interim & permanent) • Coordinate with the Customer Experience team in communicating issue resolution status with the end user. • Implement configurations and support business processes in system change management. • Perform issue trend analysis to proactively prevent impact from system issues from causing wide-spread impact on the business and customer experience and develop targeted instructional material to reduce support requests and improve system usability • Analyze impact assessment for patch applying and testing of new versions of platform and application

Qualifications

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Electrical Engineering – Communications, or related fields are preferred.
Work experience in related fields are preferred (0-2 work experience range)
Basic understanding of API (REST and SOAP), web/mobile application technology, and application development.
Basic understanding of Networking and GPRS/Wired connectivity
Excellent communication and vendor management skills are required.
Experience in IoT technology & device integration will be advantageous.
Experience in EVSE, OCPP, and OICP will be advantageous.
Ability to communicate fluently in English is required.
Ability to communicate in Chinese will be advantageous.

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How to apply

- สมัครผ่าน JobThai - ส่งใบสมัครผ่านทาง Email

Contacts

ส่วนงานบุคคลและธุรการ

Evolt Technology Co., Ltd.

อาคารคลังสินค้าปิ่นทอง 2 ( บ. อีโวลท์ เทคโนโลยี อาคาร F) ตำบล สำโรง อำเภอพระประแดง สมุทรปราการ 10130 สำนักงานใหญ่: เลขที่ 926 โครงการ Block 28 อาคาร C ชั้นที่ 2 ห้องเลขที่ C201-202 ซอยจุฬา 7

Wang Mai Pathum Wan Bangkok 10330

Tel. : 089-440-2041, 080-593-1072

Email : evolt_50@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://www.evolt.co.th/