Nov 18, 2024
IT Support
สถานที่ปฏิบัติงานBang Kapi, Bangkok
เงินเดือน15,000 - 30,000 บาท
อัตรา3
สัมภาษณ์งานออนไลน์ สมัครงาน
Job Descriptions
- monitor work to be following the contract.
- Answer calls to give advice and solve basic computer system problems for users via telephone, Email, and MS Team.
- Perform remote duties on customer machines to resolve computer system problems.
- Performs problem analysis duties and forward problems that cannot be resolved to the 2nd line support Level
After opening the event Customer details and problems must be entered. to record it correctly in the system
Follow up on solving problems for users from the beginning until the end of the process.
Qualifications
- Bachelor’s degree in Computer Science/Engineering or related.
- 1+ years of experience in the role of Service Engineer or Service Desk
- Proficient in English (able to communicate effectively)
- Experienced and familiar with ITIL Process
- Customer service-oriented mindset
- Knowledge of Technical windows
- Able to travel to work easily
BenefitsSee all Benefits.
Contacts
LINE ID: @rafatech
HR JOB RAFA
Rafa Technology Co.,Ltd
เลขที่ 51 อาคารเมเจอร์ ทาวเวอร์ พระราม9 – รามคำแหง ห้อง OFFICE 4 ชั้น 7 ถนนพระราม 9
Hua Mak Bang Kapi Bangkok 10240
Tel. : 02-945-9828
Email : rafatechnology_01@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://rafatechnology.co.th/
LINE ID: @rafatechLocation
Hua Mak Bang Kapi Bangkok
Application Methods
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