JobThai
Nov 21, 2024

Senior Service Desk (Minor)

pin locationสถานที่ปฏิบัติงาน
pin location

Thon Buri, Bangkok

salary iconเงินเดือน
salary icon30,000 - 33,000 (ยังไม่รวมOT)
number of positions iconอัตรา
number of positions icon1
online interview iconสัมภาษณ์งานออนไลน์
สมัครงาน
Job Descriptions
•Call management ▪ Receiving all calls from customer within agreed repose time and log call in Help desk system ▪ Provide solutions to customers via phone ▪ Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner •Problem management ▪ Provide remote diagnostic to customer system ▪ Monitor progress of calls ▪ Escalate call which exceed the “Service Level Agreement” criteria •Reporting ▪ Prepare call log data for manage service report ▪ Maintenance of call log data ▪ Manage and document end user manual •Others as assigned by Project Manager/Helpdesk Supervisor
Qualifications
  1. Male or Female 25-35 years of age.
  2. Bachelors Degree in Computer Science, Computer Engineering, Information Systems, or IT related fields.
  3. 1-3 year in service and support of Computer equipment, Network system , Infrastructure, IT Service.
  4. Knowledge in Windows Operating System ,Microsoft Office, MS SQL would be advantage.
  5. Ability to work flexible.
  6. Service-mind and interpersonal skill is a must.
  7. Contract 1 Year. (Renewable)
How to apply
- ทาง E-mail - สมัครผ่านปุ่ม Apply now ของ JobThai
Contacts
ฝ่ายบุคคล
บริษัท แคร์เน็ต อินเตอร์เนชั่นแนล จำกัด
36/51 ซ.นวมินทร์ 88 แยก 6
Nuan Chan Bueng Kum Bangkok 10230
Tel. : 02-947-9486
Email : carenett_467@trustmail.jobthai.com (Email for job application & inquiry)
Location
Avani Plus Riverside Bangkok Hotel 257 ถ. เจริญนคร แขวงสำเหร่ เขตธนบุรี กรุงเทพมหานคร 10600
Samre Thon Buri Bangkok
Application Methods
Apply Now
Apply by sending JobThai resume.
Upload Files
Apply by uploading resume, portfolio, etc.
Send Email
Apply by sending email.
Easy Form
Apply by filling your brief profile in the form.
งานอื่น ๆ ของบริษัทนี้
Office Hours: Monday-Friday 8:30-18:00For more information: support@jobthai.comAdvertising: sale@jobthai.comFax: 02-480-9988
THiNKNET Co., Ltd. (Head Office)323 United Center Building, 6th Floor, Room 601, Silom Road, Silom, Bangrak, Bangkok 10500
JobThai has only one website. In no case, we have an affiliate, agent or appointee. Please do not rely on any other website, email, telephone, SMS or other contacting channel. If it is a case, we will prosecute under a lawsuit in the upmost as allowed.
Copyright © 2024 THiNKNET Co., Ltd. All Rights Reserved. | Terms of Service | Privacy Policy | Cookie Policy | Disclaimer