บริษัท เงินเทอร์โบ จำกัด (มหาชน)

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Nov 22, 2024

Application Support (Service Operation)

สถานที่ปฏิบัติงาน

Pak Kret, Nonthaburi

เงินเดือน

ตามตกลง

อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

Job Responsibilities - Collaborate with team members and managers of other departments to resolve problems. - Execution of change and enhancement strategy from Infrastructure & Service Operation Management. - Create and maintain information repository including user guides, FAQ’s, training materials and knowledgebase articles. - Procedures (SOPs) and in conformance with established company service level agreements (SLAs). - Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise. - Perform root cause analysis of infrastructure problems and develop resolution plans. Work with the team to develop problem management and service improvement plans - Take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review - Offers innovative solutions that meet organization’s needs while remaining cost effective. - Owner of incident, support and escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. - Work Closely with security operations to maintain proper security posture. - Manage the day-to-day operations by monitoring system performance, configuration, maintenance and repair period.

Qualifications

Bachelor’s Degree in Computer Science/Engineering or equivalent experience.
Basic knowledge on Microsoft Active Directory administration.
Basic knowledge on LAN networking, VPN and TCP/IP.
Knowledge of Microservice Architecture, API
Experienced or Basic knowledge of Software Development Life cycle.
Able to Interpret/Read programming code and explain what it's doing.
Strong sense of trobleshooting, Finding root cause of problems.
Knowledge on Web Application, Database and Internet concepts and techniques.
Have Linux System Administrator Experiences is preferred

BenefitsSee all Benefits.

How to apply

1) สมัครผ่าน JobThai 2) พูดคุยกับพี่ HR เพิ่มเติมได้ที่เบอร์โทรศัพท์ด้านล่าง // แอดไลน์ด้านล่างได้เลย 3) ทำความรู้จักเรามากขึ้น สามารถดูข้อมูลเพิ่มเติมได้ที่ Facebook: เงินเทอร์โบ_สมัครงาน

Contacts

แผนกทรัพยากรบุคคล

บริษัท เงินเทอร์โบ จำกัด (มหาชน)

500 หมู่ 3

Ban Mai Pak Kret Nonthaburi 11120

Tel. : 064-650-9245, 063-206-8908

Email : turbocash_291@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://careers.turbo.co.th/