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Krungthai-AXA Life Insurance Public Company Limited

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Nov 1, 2024

Customer Service Staff

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Huai Khwang, Bangkok

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Job Descriptions
- Welcome customers who visit the Bangkok Service Center, providing a warm and professional first point of contact. - Assist customers with policy inquiries, premium payments, and other service-related activities in person. - Provide accurate information about insurance products, policy coverage, and basic claims procedures to customers. - Process policy servicing requests, such as updating customer information and beneficiary details, efficiently and accurately. - Handle customer complaints with empathy and professionalism, aiming to resolve issues to the satisfaction of the customer. - Collaborate with other departments to address customer queries and facilitate the resolution of customer issues.
Qualifications
  1. Bachelor's degree in any fields
  2. At least 2 years of experience in customer service, preferably in a face-to-face service environment
  3. Excellent communication and interpersonal skills with a customer-focused approach
  4. Strong problem-solving abilities and the ability to handle customer inquiries and issues effectively
  5. Good in computer skill
  6. Ability to work effectively in a team and multitask in a fast-paced environment
  7. Friendly and approachable demeanor with a genuine desire to assist customers
How to apply
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Contacts
Human Resources Management
Krungthai-AXA Life Insurance Public Company Limited
9, G Tower Grand Rama 9, Floor 1, 22-27, Rama 9 Road,
Huai Khwang Huai Khwang Bangkok 10310
Tel. : 02-056-3513,02-056-3514
Email : krungthaiaxaco_92@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.krungthai-axa.co.th/th/career
Location
Huai Khwang Huai Khwang Bangkok
Application Methods
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