Job DescriptionsJob overview:
Are you ready to be the driving force behind building exceptional client partnerships? At Gofive, we’re looking for a dynamic Key Account Manager to be the trusted advisor for our most valued clients. In this role, you’ll not only strengthen relationships but also uncover opportunities to deliver innovative solutions that drive mutual success. Your ability to strategize, solve challenges, and collaborate across teams will make a lasting impact on our clients and the growth of our business. If you’re passionate about creating value, exceeding expectations, and making clients feel like VIPs, this is your chance to shine!
Responsibilities:
· Serve as the primary point of contact for assigned key accounts, fostering long-term relationships.
· Understand client goals, challenges, and industry trends to anticipate their needs.
· Regularly engage with clients through meetings, calls, and events to maintain strong rapport.
· Develop and execute strategic account plans to align with client objectives and company goals.
· Identify opportunities for upselling, cross-selling, and deepening partnerships.
· Collaborate with internal teams to deliver customized solutions.
· Track client KPIs and provide insights to improve outcomes and satisfaction.
· Monitor account performance and proactively address potential issues or challenges.
· Prepare and present regular reports to clients and internal stakeholders.
· Act as the escalation point for client concerns, ensuring swift resolution.
· Coordinate with relevant teams to troubleshoot and resolve issues efficiently.
· Stay updated on market trends, competitor activities, and client industries.
· Share insights with clients to position Gofive as a trusted advisor.
ContactsTalent Acquisition (People Department)
Gofive Co.,Ltd. (บริษัท โกไฟว์ จำกัด)
สาขาพระราม 2
30/88 หมู่ที่1 ถนนเจษฎาวิถี ตำบลโคกขาม อำเภอเมืองสมุทรสาคร จังหวัดสมุทรสาคร 74000
สาขาตึก FYI Center (พระรามที่ 4)
2525 FYI Center ตึก 2 ชั้น 12 ถนนพระรามที่ 4
Khlong Toei Khlong Toei Bangkok 10110