Gofive Co.,Ltd. (บริษัท โกไฟว์ จำกัด)

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Nov 17, 2024

Onboarding Specialist

Location

MRT Khlong Toei, Queen Sirikit National Convention Centre

Salary

Not specified

Vacancies

Not specified

Online Interview

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Job Descriptions

Job overview: Are you passionate about creating a seamless first experience and showcasing the full value of our products? As an Onboarding Specialist at Gofive, you’ll be the primary point of contact for new clients, guiding them through onboarding while introducing them to solutions that best meet their needs. Since our clients come to us, your role will focus on building relationships and educating clients on how to optimize their use of our platform. This role goes beyond support—you’ll provide personalized training, share best practices, and identify opportunities to upsell our solutions where they add value. You’ll also help shape future onboarding experiences by gathering client feedback and finding ways to enhance our processes. If you’re ready to make an impact from day one, we’d love to have you join our team! Responsibilities: • Serve as the primary point of contact for new clients, guiding them through the onboarding process and ensuring a smooth transition onto our platform. • Provide personalized training sessions to educate clients on how to effectively use our products/services to achieve their objectives. • Proactively identify opportunities to enhance the onboarding experience and streamline processes. • Act as a trusted advisor to clients, offering best practices, tips, and recommendations for optimizing their usage of our platform. • Monitor client progress during the onboarding phase, addressing any issues or concerns promptly and effectively. • Collect feedback from clients to identify areas for improvement and inform product development initiatives.

Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
Excellent communication skills, both verbal and written.
Strong organizational skills with the ability to manage multiple clients and tasks simultaneously.
Customer-focused mindset with a passion for delivering exceptional service.
Ability to quickly learn new technologies and convey complex information in a clear and understandable manner.
Prior experience in customer service, account management, or onboarding is preferred but not required.

BenefitsSee all Benefits.

How to apply

- เว็บไซต์ https://jobs.myempeo.com/Gofive

Contacts

Talent Acquisition (People Department)

Gofive Co.,Ltd. (บริษัท โกไฟว์ จำกัด)

สาขาพระราม 2 30/88 หมู่ที่1 ถนนเจษฎาวิถี ตำบลโคกขาม อำเภอเมืองสมุทรสาคร จังหวัดสมุทรสาคร 74000 สาขาตึก FYI Center (พระรามที่ 4) 2525 FYI Center ตึก 2 ชั้น 12 ถนนพระรามที่ 4

Khlong Toei Khlong Toei Bangkok 10110

Tel. : 02-784-5855 ต่อ 8

Email : gofive_50@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://www.gofive.co.th/, https://www.veniocrm.com/, https://www.myempeo.com/