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Globish Academia

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Nov 1, 2024

Corporate Client Relations

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bts iconBTS Chit Lom, Phloen Chit
salary iconSalary
salary iconNot specified
number of positions iconVacancies
number of positions icon1
hybrid work iconHybrid Work
online interview iconOnline Interview
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Job Descriptions
- Assist high-potential corporate clients throughout their learning journey process. - Schedule and attend meetings with clients to discuss account status and address concerns. - Manage client onboarding and offboarding processes. - Build and maintain strong client relationships to ensure exceptional service and retention. - Proactively identify opportunities for improvement and provide recommendations to clients. - Serve as an expert on our products and services, offering guidance and training as needed. - Supervise a team of Junior Client Relations personnel. - Act as an advocate for clients internally, providing feedback to improve products and services. - Collaborate with other teams to enhance the client experience. - Create and maintain documentation on client successes and relevant information.
Qualifications
  1. Bachelor's degree in any field
  2. Minimum of 3 years of experience in customer success, support, sales, or a related role, with at least 1 year of experience supervising a team.
  3. Proven ability to achieve goals and build strong client relationships.
  4. Excellent communication, presentation, and organizational skills.
  5. Proficiency in Microsoft Office and learning platforms.
  6. Hybrid Working at Canvas Building (BTS Ploenchit) Monday to Friday 10:00 AM - 07:00 PM
BenefitsSee all Benefits.
How to apply
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Contacts
Recruitment Team
Globish Academia
Canvas Building (BTS Ploenchit)
Lumphini Pathum Wan Bangkok 10310
Tel. : 083-124-9035
Email : globish_37@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://career.globish.co.th/
Location
Canvas Ploenchit (BTS Ploenchit)
Lumphini Pathum Wan Bangkok
Directions
BTS Ploenchit Exit 5
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