RS Group

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Nov 20, 2024

Operation Manager - F&B (OKONOMI)

สถานที่ปฏิบัติงาน

Chatuchak, Bangkok

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Job Descriptions

-Manage brand outlet/s and their operations according to SOP and QSC -Forecast sales and cascade targets -Oversee supplies ordering and procurement processes and transactions -Ensure superb guest experience via relentless and continuous improvements using feedback, training, and a support system -Exemplify ownership in all aspects of work -Establish brand goals, roadmap, feasibility studies, operational timelines, with ongoing evaluation -Apply OKRs effectively for self and team according to goals -Prepare and track reports on sales, growth, budgets, payroll, and overall financial progress -Identify opportunities for expansion by doing ie. location analysis and market study -Ensure clear and competitive market positioning from concept to execution -Build a positive and driven workforce by setting example and being a role model -Ensure trust, cooperation, consistency, and integrity -Celebrate successes and learn from failures via constructive criticism -Show ability to recognize, develop, and empower team / individuals -Deliver a positive customer experience through a positive service minded work culture -Embed the practice of improving profitability, controlling expenses, and seeking business opportunities for team -Ensure compliance of company policy and standard -Always self-improve and a great problem solver

Qualifications

Successful opening of at least 3 F&B outlets / brands
Experience in management of 20+ team members
3 years + experience in Food & Beverage, Culinary, or related hospitality fields
Degree in service management, hotel management, BA, or related hospitality degree
Proficiency in work apps such as Google Suite, Slack, Airtable
Working Style: Fast-pace, timely, organized, goal-oriented
Work Days: 6 Days/Weekly (Occasional weekend work may be required for event coverage)