Job Descriptions• Maintain accuracy of data entry for all Warehouse Management and Information systems for all stock transactions i.e. receiving, put-away, picking, dispatch, cycle count, stock checks, stock takes and stock reconciliation.
• Manage warehouse operation team to make sure customer’s products are properly handled, stored and handling with damage free.
• To direct manage and control the daily operational activities and operation administrators.
• To ensure that all operation result under responsibility areas including KPI, stock accuracy, operational cost, HSE and customer service.
• Ensure all procedures/Work instructions are properly documented, understood, and apply by all employees.
• Translate the KPIs in to corrective and preventive actions to improve the warehouse operation as a whole
• Direct and supervise staff in accordance with company policies and operational procedures.
• Well prepare, record and monitor documents/reports and customer reporting requirement.
• Coordinate and respond to concern parties, management and customer in any operation issues on a timely basis.
• Drive the warehouse operation team to correct and prevent any issues in warehouse process, ISO compliance and 5S & Safety
• Take a lead on the team meeting to ensure that the warehouse operation is controlled, maintained and developed correctly according to the operation and improvement plans.
• Monitoring & controlling all claim process and reverse logistics.
• Supervising and monitoring all subordinates under supervision to perform work process and behave according to company’s rules, regulation and disciplinary.
• To be company representative in order to provide customer support and basic problem solving.
• Maintain good housekeeping practices in all warehouse controlled areas.
• Ad-hoc assignment per assigned by manager.