Job DescriptionsWarehouse Operations Supervisor is responsible for outbound operations starting from order generation, picking, packing until dispatch to customer and implement the right processes across team and also related stakeholder in company.
RESPONSIBILITIES
- Supervising outbound operations of Offline order starting from Order administration, Picking until Packing to complete within company target with standard accuracy.
- Supervising outbound operations of Online order starting from Order administration, Picking until Packing to complete within company target with standard accuracy.
- Root causes investigation corrective and preventive action.
- Operations continuous improvement & GAMBA Walk.
- Order accuracy & productivity management.
- Transportation accuracy & productivity management.
- Customers complain management.
- Planning of priority, forecasting and team capacity.
- Managing and controlling the equipment for use in the Warehouse.
- Control the working time and overtime of employee in Warehouse to utilize with daily workload.
- Coordinate with the related department such as Goods receiving, Value added service, Inventory, Return in case of order issue.
- Maintain safety standards and insures safe working conditions.
- Maintain good housekeeping practices in all controlled areas.
- Preparing cost data and reporting.
- Any other duties assigned by Asst. WH. Manager / WH. Manager.