บริษัท ออโต้ บิสซิเนส คอร์ปอเรชั่น จำกัด

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Dec 25, 2024

ERP Support Senior Staff

Location

Chom Thong, Bangkok

Salary

Based on company’s structure

Vacancies

1 อัตรา

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Job Descriptions

Key Responsibilities : 1. System Maintenance and Support - Monitor, maintain, and update Oracle NetSuite ERP configurations. - Provide day-to-day support for system users, troubleshooting issues, resolving errors, and answering user queries. - Conduct regular system health checks and performance analyses to ensure efficiency. 2. User Training and Documentation - Develop and deliver training sessions for ERP users to ensure effective system utilization. - Create and maintain user documentation, including SOPs, training manuals, and user guides. 3. Business Process Optimization - Work with department stakeholders (sales, inventory, finance, etc.) to identify areas for system improvements and automation. - Analyze existing workflows to optimize business processes, using NetSuite features to streamline operations and improve productivity. 4. Customization and Integration - Assist in configuring and customizing Oracle NetSuite to fit specific automotive industry requirements. - Collaborate with IT and external vendors on integrations between NetSuite and other applications, including CRM, DMS, and inventory management systems. 5. Data Management and Reporting - Ensure data accuracy, integrity, and security within the ERP system. - Develop custom reports and dashboards based on key performance indicators (KPIs) to provide valuable insights to business leaders. 6. Compliance and Best Practices - Ensure ERP operations comply with industry standards and company policies, including data privacy and security protocols. - Stay up-to-date with Oracle NetSuite’s latest updates, ensuring best practices are followed.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
2-4 years of experience in ERP support, specifically with Oracle NetSuite.
Strong knowledge of automotive business operations is a plus.
Excellent problem-solving skills and attention to detail.
Effective communication skills for coordinating with technical and non-technical users.
Proficiency in SQL and NetSuite SuiteScript.
Familiarity with automotive CRM and DMS systems is plus.
Understanding of compliance standards for data management.