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Brenntag Ingredients (Thailand) Public Company Limited

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Nov 12, 2024

Sales Support Officer (Chinese-speaking) 1 Year Contract

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Sathon, Bangkok

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Job Descriptions
Job Summary: The Sales Support Officer (Chinese-speaking) will provide sales and administrative support to enhance communication with Chinese-speaking customers within the PCB manufacturing sector. This role involves handling sales orders, customer inquiries, and coordinating closely with internal departments to ensure a seamless supply chain and superior customer service. Duties and Responsibilities: • Customer Communication: Act as the main point of contact for Chinese-speaking customers, managing inquiries, and supporting discussions around product demand and planning. • Sales Order Processing: Verify and process customer orders, ensuring accurate entry in the ERP system, and coordinate with the warehouse for timely delivery. • Market Expansion Support: Assist in developing relationships with senior-level decision-makers at Chinese PCB companies to expand high-margin product offerings. • Coordination with Internal Teams: Work with logistics, purchasing, and planning teams to meet customer requirements and ensure smooth order fulfillment. • Telemarketing: Conduct follow-up calls with existing and potential Chinese-speaking customers, answering questions and offering product information. • Administrative Support: Assist the Electronics team with documentation, reporting, and other administrative tasks as needed. • Maximizes customers’ satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price related questions and pass on the Asst. CS Manager or concerned BU. • Ensures up-to-date of customer list. Drives the annual update of Brenntag list of customers in cooperation with Head of Sales • Coordinates with Planning & Purchasing and International Logistics Team to monitor that all arrival shipments and meet customers’ requirements.
Qualifications
  1. Bachelor’s degree in business administration or related field
  2. 1-2 years in sales support or customer service, preferably with experience in the electronics or chemicals sector
  3. Fluent in Chinese and English; proficiency in Thai.
  4. Strong interpersonal skills, MS Offices, ERP system familiarity, problem-solving abilities, and attention to details
  5. Positive with can do attitude. Ability to work independently, and good team member, can manage multiple tasks, and engage with senior-level stakeholders effectively
How to apply
- ส่งใบสมัครทางอีเมล - สมัครด้วยตนเอง - สอบถามเพิ่มเติมทางเบอร์โทรศัพท์ด้านล่าง
Contacts
ฝ่ายทรัพยากรมนุษย์
Brenntag Ingredients (Thailand) Public Company Limited
1168/98-100 Lumpini Tower, 35th Floor, Rama IV Road
Thung Maha Mek Sathon Bangkok 10120
Tel. : 083-096-6811
Email : brenntag-asiaa_15@trustmail.jobthai.com (Email for job application & inquiry)
Location
Thung Maha Mek Sathon Bangkok
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