Job Descriptions• Implementing Sodexo standards, processes, procedures and guidelines for soft services and security services. This included housekeeping, cleaning and laundry service, transportation services, Landscape & gardening services, Pest control services etc.
• Providing expert technical support to improve contract performance and site operations, including being a part of Sodexo’s network of SMEs to bring group expertise to the country and each site.
• Supporting BD for bid solution and due diligence processes.
• Leading the mobilisation and transition of high value and/or complex new FM contracts, whilst also supporting lower complexity or value contract mobilisations, and ensuring there is a proper transfer knowledge, systems, and processes tools to the site operations team.
• Ensuring the Thailand FM Platform is aligned with, and capable of supporting Sodexo Thailand’s strategic business objectives and is committed to continuing to strengthen our FM expertise and grow our FM footprint in Thailand.
• Implementing Group policies, strategies and systems including “Global Engineering Standard (GES)” at the local level through appropriate adaptation and consultation with operations and other stakeholders.
• Delivering training in Soft Services, Security Service, and assist site teams to conduct Training Needs Analysis and technical competency evaluations
• Ensuring Sodexo’s FM services are fully compliant with relevant Thailand legislation.
• Maintaining an up to date and in-depth knowledge of industry trends and innovations pertaining to FM and incorporating these practices and ideas into Sodexo’s new offers and existing business as and when opportunities arise.
• Assess operation through Soft Service Framework (SSF) to ensure high level service standard maintained and improved.
• Adhering to Sodexo policies and principles for integrity, ethics, diversity, and Health & Safety including Quality Management.