JobThai
Nov 14, 2024

Customer Service Assistant

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Bang Phli, Samut Prakan

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Job Descriptions
Objectives, Roles and Responsibilities - Daily sales orders entry in the system - Send the order acknowledge and customer confirmation to customer - Coordinate with planning team to ensure the customer orders are meet the requirements - Responsible to raise PO on traded goods to UK/USA and coordinate with factory site both UK and Ireland when required - Track and report any issues related to customer orders on a regular basis - Able to perform at the best ability, ensure to achieve services and quality levels and meeting KPIs. - Ensure all activities align to support the delivery to meet OTIF - Prepare invoice, receipt, COA and another document to support local customers - Prepare proforma invoice to support customer when needed - Keep the sales Tax invoice record to support financial team every end of the month - Issue product launch form, keep record and create pack out for new item set up - Support customer requirements - To coordinate customer complaints and correspondence to internal and external customers/suppliers - To represent the interest of the Customer within the Synergy organization - Keep the record of sample requirement from commercial team which produce by production team - Able to recognize problems and report or consult with line manager for solutions - Performed other tasks as assigned
Qualifications
  1. Bachelor’s degree in Management / Supply chain / Business Administration or related filed
  2. At least 2-3 years of experience in Customer service, administration and Supply chain
  3. Good communication in English language
  4. Basic computer knowledge / skills in MS Office (Word, Excel, Power Point)
  5. Hard working/ Enthusiastic
  6. Cooperativeness
  7. Good Service Mind
  8. Work well under pressure
How to apply
Apply by Jobthai or email.
Contacts
Khun Patcharee Pufoy
Synergy Flavours (Thailand) Ltd.
888/22-23 Moo 9 Soi Roongcharoen, Liebklong Suwannabhumi Rd.,
Bang Pla Bang Phli Samut Prakan 10540
Tel. : 02-181-6710-14 Ext. 830, 096-882-5026
Email : synergytaste_flavours_07@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-181-6715
Location
Bang Pla Bang Phli Samut Prakan
Directions
Tip 5 Liebklong Suwannabhumi Rd
Application Methods
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