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Nov 22, 2024

Spa Operation Manager

สถานที่ปฏิบัติงาน

BTS Chong Nonsi, Saint Louis, Surasak

BRT Sathon

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อัตรา

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Job Descriptions

Job Descriptions: • Recruit, hire, and train spa staff, ensuring they possess the necessary skills and knowledge to deliver high-quality service. • Conduct regular performance reviews and provide constructive feedback to team members. • Address any staff issues or conflicts in a timely and professional manner. • Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. • Establish training programs, methods and procedures for team members’ development. • Develop and enforce cleaning procedures and protocols to maintain cleanliness and sanitation standards. • Conduct regular inspections of facilities and guest rooms to ensure cleanliness and compliance with standards. • Monitor inventory levels and order supplies to ensure availability and cost efficiency. • Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the MD. • Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet spa’s budget.

Qualifications

At least 5 years of experience as an Assistant Executive Housekeeper
Responsive and customer focused
Able to drive excellence as well as routine work
Positively listen to others and consider their concerns
Possess strong training, leadership and people management skills
Guest oriented and able to confidently build and exceed service standards
Strong interpersonal skills and possess an attention to details
Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics
Good command in English