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บจก. เวสต์คีย์ ลัคชัวรี่

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Nov 22, 2024

Guest Service Agent

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Kathu, Phuket

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salary icon15,000
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number of positions icon1
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Job Descriptions
1. Welcoming guests as they arrive and checking them into their rooms. 2. Answering phone calls and responding to guest inquiries. 3. Handling guest complaints and resolving issues promptly and professionally. 4. Processing payments and maintaining accurate guest records. 5. Assisting guests with luggage and other requests. 6. Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly. 7. Maintaining a clean and organized front desk area. 8. Providing information about hotel amenities, local attractions, and restaurants. 9. Upselling hotel services and amenities to guests. 10. Ensuring guest satisfaction throughout their stay.
Qualifications
  1. Excellent communication and interpersonal skills.
  2. Ability to handle multiple tasks simultaneously.
  3. Strong problem-solving skills.
  4. Proficiency in Microsoft Office.
  5. Flexibility to work different shifts, including weekends and holidays.
  6. Previous experience in customer service or the hospitality industry preferred.
  7. Knowledge of reservation and front desk systems.
  8. Ability to work in a fast-paced environment.
  9. Attention to detail.
  10. Thai & English speaking is preferred.
BenefitsSee all Benefits.
How to apply
ส่งประวัติส่วนตัวผ่านทาง E-mail หรือ ส่งประวัติส่วนตัวผ่านทาง Line
Contacts
คุณวนิดา เตียงน้อย
บจก. เวสต์คีย์ ลัคชัวรี่
71/4 Moo 3, Hua-Khuan Road,
Kamala Kathu Phuket 83150
Tel. : 096-635-6388
Email : bwingkamala_03@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.westkeykamalavilla.com
LINE ID: 0966356388
Location
ยินดีต้อนรับนักศึกษาจบใหม่
Kamala Kathu Phuket
Directions
https://goo.gl/maps/9cq2DzpY31PAjbbv9
Application Methods
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