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Helius Technologies (Thailand) Limitied

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Nov 21, 2024

Customer Advisor (Thai skills)

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Bang Na, Bangkok

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salary icon15,000
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number of positions icon20
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Job Descriptions
The Customer Advisor will serve the Thai community market, ensuring clear and effective communication with customers while understanding and resolving their issues in a professional and approachable manner. Responsibilities: Handle customer interactions through chat, email, and outbound calls. Respond to and support customer inquiries related to product purchases, including issues such as refunds, shipping delays, and incorrect product shipments. Act as an intermediary between merchants and customers, communicating decisions and updates to both parties. Investigate and resolve customer complaints and concerns with a focus on delivering a positive experience. Provide feedback and insights to improve the customer service process and enhance platform efficiency. Shifting timing: 11.00-20.00, 14.00-23.00 5 days per week Benefits: KPI performance & Attendance incentives Medical Insurances Location: BTS Udomsuk Language Requirements: Thai (Required)
Qualifications
  1. Thai national
  2. Native in Thai speaking, listening, writing
  3. Bachelor degree
  4. Fresh graduates are welcome
  5. Work onsite
  6. Able to work in shift rotations
BenefitsSee all Benefits.
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    • Contacts
    Helius Technologies (Thailand) Limitied
    Email : heliustech_hr_07@trustmail.jobthai.com (Email for job application & inquiry)
    Website : https://www.helius-tech.com/
    Location
    BTS Udomsuk
    Bang Na Nuea Bang Na Bangkok
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